Posted by Bradley Chazin on Fri, Oct 23, 2009
Western Construction, Inc. a Minnesota Replacement Window, Door and Siding Contractor would like to announce that we are now an official retail partner of ENERGY STAR for windows, doors and skylights.
What is ENERGY STAR?
“ENERGY STAR is the government-backed program that helps us all save money and protect our environment with energy-efficient products and practices. Whether you are looking to replace old appliances, remodel your home, or buy a new house, ENERGY STAR can help. More than 60 types of products, including appliances, televisions, computers, heating and cooling equipment, and even new homes can earn the government’s ENERGY STAR label. ENERGY STAR also offers best-practice solutions to make your home more comfortable and reduce your energy costs.”
Additional information is available at the ENERGY STAR Web site www.energystar.gov.
Posted by Bradley Chazin on Thu, Sep 10, 2009
What Would You Do If You Found $7,000.00?
One Minnesota Builder Did The Right Thing!
In 1974 there was s sign that hung on the wall in the principal’s office at the St Louis Park High School (so I was told) that read;
The true character of a man is based on what he would do if he would not be found out.
I have thought about that sign often thru the years and recently I had a chance to apply it first hand.
I built a custom detached garage and screen porch in South Minneapolis. The owner was a elderly gentleman who had numerous health issues so his daughter moved in with him. They decided to build their dream garage and screen porch so they could sit in their back yard and enjoy each others company with out the Minnesota state bird, the mosquito bothering them.
We finished the garage and they couldn’t have been happier. They even paid for the garage before we had a chance to bill them.
Several months later as I was balancing the books and I noticed a $7,000 discrepancy. The good news was I had $7,000 more than I thought I should have. However, everything needs to tie out so after hours of going over several months of bank statements I discovered the error.
Those wonderful people in South Mpls. with the garage and porch had over paid. I couldn’t believe it. In the 60 years Western Construction has been in business no one has ever overpaid nearly that much.
Now, here is when the sign comes in.
I thought to my self, what should I do with the extra money? I could keep it and no one would ever know (remember the sign) or I could do the right thing and return it. My father always taught his children to do the right thing so returning the money was the obvious choice. And then that sign came to mind and I started laughing. My diving coach and principal Mr. Wanio would be so proud that 30 years later his favorite student (I’d like to think so) is still thinking about that sign.
I had a 4′ replica check made up and presented it to the homeowners.
They had tears in their eyes. They were so happy and appreciative that anyone, especially a contractor would return that much money. All you hear about in the media these days is about the contractor’s that take advantage of the elderly. You never hear about the honest Minnesota builders that protect the elderly. Western Construction, Inc. is definitely one of those good MN Builders.
Click here to read their Thank You Letter and to see a picture of the $7,000.00 presentation.
Posted by Bradley Chazin on Fri, Aug 28, 2009
Congratulations Western Construction, Inc.
Western Construction, Inc., was recently awarded an “A +” rating from the Better Business Bureau (BBB) grading system. This new system has been designed to assist Minneapolis-St Paul consumers in making better-informed decisions on which Minnesota home improvement company to choose for their Minnesota home remodeling projects.
“In today’s tight economic times, these ratings spotlight the honest and ethical companies Twin Cities customers look for. ” An A+ score can be described as a percentage of 97% and above. Western Construction, Inc. uses this score not only as a measurement of customer satisfaction, but also as the standard that sets them apart from other companies.
Western Construction, Inc. is extremely proud of the accomplishment, and continues to make every effort as a company to maintain their goal of customer satisfaction, “At Western Construction, Inc., we strive to deliver an exceptional home improvement experience to our Twin Cities customers. Receiving the highest grade possible from the BBB is a great endorsement of these efforts. Our employees and trade partners are continuously measured by their ability to be professional, accountable, and productive while working as a team to satisfy our customers. The Minnesota Better Business Bureau’s criteria for grading its members mirror Western Construction’s internal standards, and so we are very proud of their strong endorsement”, commented Bradley Chazin, President of Western Construction, Inc.
The new BBB grading system assigns grades from A to F with pluses and minuses. A+ is the highest grade and F is the lowest. For more information on the grading system see the Better Business Bureau website (www.bbb.org).
BBB Rating
Based on BBB files, Western Construction, Inc. has a BBB Rating of A+
BBB assigns grades from A to F with pluses and minuses. A+ is the highest grade and F is the lowest. The grade represents BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns.
Customer Complaint History
BBB processed a total of 0 complaints about this company in the last 36 months, our standard reporting period.